2022 – a complex outlook for Travel Management companies
The return to travel in 2022 is one of the biggest challenges facing Travel Management companies in the year ahead. But corporate travel, despite being set to return, and 2022 being named ‘the year of the meet-up’ spend is not expected to exceed 50% of what it was pre-pandemic.
Why is the outlook complex for Travel Management companies?
The outlook is complex for Travel Management companies since as well as the internal challenges they face, there is persistently less ring-fenced spend, and projected spend, by the sector. In addition, corporates and organisations are increasing their demand for higher, better-quality travel, from what it has been in recent years. These factors demand a delicate balancing act by companies already facing resource and staffing issues.
Increased pressure and demand
Research carried out in November 2021 by the Institute of Travel Management (ITM) highlights the return to travel as the biggest priority, followed by a raft of other priorities, including duty of care, traveller wellbeing and sustainable practice.
The pressures for Travel Management companies to perform well and provide the best services they’ve ever provided and yet in a climate where only 28% of respondents to the ITM survey said they are expecting travel to return to pre-pandemic levels, poses pressure. And that corporate travel buyers are only expecting to allocate a quarter of budgets to those meetings which are internal serves to increase that pressure.
Big expectations on Travel Management companies
Where travel for internal meetings may be classed as ‘non-essential’, many corporates are looking to step up the external in-person meet-ups, and there are high expectations here. Increased pressure on budgets means travel buyers want more for less for this area of travel being embarked upon again.
Top five challenges for Travel Management companies and travel buyers
• Reduced staffing/team resources
• Data expectations for CO2 reporting and ROI (return on investment)
• Reduced budgets
• Supplier resources and support
• Managing legislation changes, i.e., Brexit
The support Travel Connect can offer
It’s clear that Travel Management companies in 2022 face an uncertain, and challenging time, with pressure to perform high when it comes to responsivity, data and safety standards, as well as providing value for money. So, what can Travel Connect offer?
Firstly, we are aware of the pressures Travel Management companies face, and our service is purpose-built to address these.
A reliable, agile, tailored transport solution delivering savings from the start
It doesn’t matter whether you need one vehicle or one hundred vehicles, to wherever and whenever you need in the UK, when you book your season of travel with us you will receive discount.
One call to an effective ‘one stop shop’ takes care of it
You don’t need to have masses of inhouse resource since we do all the arranging and planning for you, from vehicle procurement to staffing to specialist and individual requests. One call is all it takes for organisation and deployment of all travel requirements. From executive cars and standard saloons to executive people carriers as well as coaches, executive coaches, luxury mini buses, and accessible vehicles, Travel Connect’s buying power ensures ease of procurement and flexibility of budget,
Exceptional customer experience
A high-quality customer experience doesn’t need to get lost amongst all the other obligations, with Travel Connect, we provide high-end corporate service when it comes to professional travel and transport.
It’s easy for Travel Management companies to access our services and for us to provide the supportive measures and travel services that will go a long way to ease the burden in 2022 and beyond.
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